Description
This is your opportunity to build on the biggest factor in your success – professionalism. It’s a blending and integration of skills that goes beyond a checklist of requirements. The great professionals are constantly driven to perform high quality work. Learn the important components of being a professional so you can represent yourself and your funeral home in the most positive enduring way. Take this opportunity to sharpen your skills.
About the Instructor. Leili McMurrough is a highly acclaimed funeral service professional, trainer, and author. Leili has a background not only in funeral service, but also as a licensed attorney. She is the Program Director at Worsham College of Mortuary Science and works at McMurrough Funeral Chapel in Libertyville, IL. Leili is known for providing information that works.
This course is designed for New Professionals. Part of the Funeral Service Excellence Series, this course covers the key building blocks for the new funeral service professional. Registration includes a bound and printed manual mailed directly to students. Complete all four courses for a Service Excellence Certificate of Completion. These courses are perfect for anyone with three years of experience or less of working in any role within a funeral home, from reception to funeral assistant to funeral director.
Objectives
Once you have completed this course, you will be able to:
- Identify strategies to navigate situations professionally.
- Recognize the benefits of being professional.
- Demonstrate how to work positively and professionally with others.
- Discuss why different communication styles are necessary for success
- Describe how organizational skills and time management encourage professionalism.
Certificate
By completing/passing this course, you will attain the certificate 2023 BASP
Learning Credits
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